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Please note that products purchased on sale are not eligible for return or exchange. All sale item purchases are final.
All images on the website are enhanced during the post-production process. Actual product colors may vary.
All returns must be postmarked within 7 days of product delivery.
All returned items must be new, unused, and in their original condition.
Returns will not be accepted if the brand tag or plastic seal is removed from the product.
Pickup will be attempted twice. If unsuccessful, you will need to return the shipment to our address.
Reverse pickup is dependent on the availability of the service in your area.
Issues related to quality or quantity must be reported within 24 hours of delivery for prompt resolution.
Gift cards are non-refundable to a bank account.
COD charges are non-refundable.
A 100 INR logistics charge will be deducted as part of the refund process.
Returns or exchanges are not available for international shipments.
Items must be returned with all tags attached.
The product must be unworn, unused, and unwashed, in the exact condition received.
Orders cannot be canceled once shipped. If eligible for return, you may return the item in accordance with our return policy.
Refusing to accept your order at delivery will be considered a return, and a refund will be processed as per the return policy.
Orders can be canceled before they are shipped by visiting the “My Account” page or contacting customer support.
Pre-orders: Cancellations are allowed within the first 24 hours of ordering. Beyond this period, cancellations cannot be processed.
COD orders are eligible for exchange or a coupon of up to your returned product value.
If you have any questions or concerns, please contact us at contact@layluxe.com.
Note: Layluxe will not be held liable for any damage caused to the product by the customer.
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