At LAYLUXE, your security is our priority. Follow these essential guidelines to ensure a safe and hassle-free shopping experience:
🔹 Keep track of your Order ID – Your Order ID is crucial for all updates, from confirmation to dispatch. Always refer to it for order-related communication.
🔹 Verify before paying – When opting for Cash on Delivery (COD), ensure that the Order ID provided by the delivery agent matches the one in your order details before making any payment.
🔹 Prepaid orders are prepaid! – For prepaid orders, do not pay any additional amount to the delivery agent, whether in cash or via online methods.
🔹 Delivery OTP is confidential – Never share your Delivery OTP over a phone call. Only provide it directly to the delivery agent upon receiving your order.
🔹 Cancellation OTP for cancellations only – If you choose to cancel your order at the time of delivery, share the Cancellation OTP with the delivery agent. Do not share it otherwise.
Your trust matters to us. Stay alert, shop with confidence, and experience luxury the secure way with LAYLUXE! 🚀
